Privacy Policy | D & H Roofing

This Privacy Policy explains how D & H Roofing (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit https://www.dhroofingco.com (the “Site”) or contact us for roofing services. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you provide

When you submit our contact/quote form, we collect the information you enter, which may include your name, phone number, email address, property/service address, property type, the roofing service you need, roof age, project timeline, preferred contact method, how you heard about us, and any details in your message. You provide this information voluntarily so we can respond to your request.

Information collected automatically

Like most websites, we automatically collect certain “log data” and usage information, which may include your IP address, browser type and version, the pages you visit, the date and time of your visit, and time spent on pages. We collect this through cookies and similar technologies (see “Cookies & Analytics”).

2. How We Use Your Information

To respond to your inquiries and prepare accurate roofing estimates;
To contact you about your request by your preferred method (phone, text, or email);
To provide, operate, maintain, and improve our Site and services;
To understand how visitors use our Site so we can make it better;
To comply with applicable legal obligations.

We do not sell or rent your personal information to third parties.

3. Cookies & Analytics

Cookies are small data files stored on your device. We use them to keep the Site working and to understand traffic. Our Site uses Google Analytics 4 to measure and analyze usage. We implement Google Consent Mode: analytics cookies are set only after you accept them via our cookie banner. If you decline, non-essential analytics cookies are not stored.

You can change your choice at any time by clearing your browser storage for this Site, and you can control or delete cookies through your browser settings. You may also opt out of Google Analytics using Google’s opt-out browser add-on.

4. Text Message (SMS) Consent

If you provide your phone number and select text as a contact method — or check the consent box on our form — you agree that we may contact you by SMS/text about your roofing request. Message and data rates may apply. You can opt out at any time by replying STOP or by telling us you no longer wish to receive texts.

5. Service Providers

We share information only with trusted providers that help us operate, including:

Web3Forms — processes and delivers your contact-form submissions to us;
Google Analytics — website analytics (subject to your consent);
Google Maps — displays our location map;
Netlify — hosts and serves this website.

These providers may process data on our behalf and are expected to protect your information.

6. Data Retention

We keep contact-form information for as long as needed to respond to and service your request and to keep appropriate business records, after which it is deleted or anonymized.

7. Your Privacy Rights

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, and to opt out of certain processing. To exercise any of these rights, contact us using the details below. We will not discriminate against you for exercising your rights.

8. Security

We use commercially reasonable measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children’s Privacy

Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

10. Links to Other Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page with an updated “Last updated” date.

12. Contact Us

Questions about this Privacy Policy? Contact D & H Roofing at (940) 668-8814 or by mail at 302 S Grand Ave, Gainesville, TX 76240.